New E-M5 firmware now officially released!
Olympus Japan officially announced the new E-M5 firmware update! Please let me know if you see some improvements beside the two mentioned on their page. Thanks!
P.S.: Use your Digital Camera Updater to install the new firmware And thanks to the new (anonymous) source that shared the correct info!
UPDATE: And Olympus Japan reports that the screw on the E-M5 LCD screen may cause a crack. Only a certain range of cameras with specific serial numbers are affected by the issue and Olympus may repair them. Here are the affected camera serial numbers:
| Black | : | Part of the BEH501001 ~ BEH517447 |
| Silver | : | Part of the BF2501001 ~ BF2510258 |
UPDATE: The serials on top are for the cameras sold in Japan. here are the serials for Europe: “BEK501001 – BEK508887 (black) BF4501001 – BF4503865 (silver) Should your camera be listed in one of the above serial number batches, please call the free-of-charge hotline 00800 67 10 83 00 to receive support for a free check and repair of your product.“
mooboy
4 months ago |Does anyone know what the issue the prevented long exposures was? I think I had my OM-D lock up once and go super slow when using Live Bulb mode.. but I thought it was possibly because I had changed over from Sandisk to a Eye-Fi card…
Fail?
4 months ago |soo no video improvements? shame an just lazy!.
Anonymous
4 months ago |Who gives a hoot about video, as long as it takes great stills. Going by the plethora of video clips we see produced by the super duper GH2, I’m even more persuaded by the lack of video, nothing I’ve seen to date realy looks that wonderful. Though I guess for those who shoot 15 seconds of a train going over a bridge or a car driving down the road, thinks it fantastic but more often than not a good still of the scene is much better and certainly far more visualy appealing.
MGuarini
4 months ago |Right, +1
jim
4 months ago |-1
Where would fail videos be without a video function!
And since the cheep small pocket cams now pack 1080 60p video why is the OMD not packing the same if not 120fps 1080p…. its a joke for such an obviously capable camera to not have all video modes avalible.
Anonymous
4 months ago |…maybe because the cheaper models are newer? It is one thing to install improved software in the factory, on fresh cameras under controlled conditions. It s a different thing to have the user update software on a one year old camera. If there is the slighest chance that the user screws up the updating, he will. And think of the trouble Olympus would be in then. There is a reason why updating of cameras is a slower process than improving the functionality of new cameras.
Sqweezy
4 months ago |Not exactly ground breaking changes it seems.
JimD
4 months ago |As I said earlier.
“Olympus usually only has up dates for compatibility and the very occasional bug fix. They do not issue revisions much beyond 1.2 and if they do then its normally for a compatibility with a later lens/body. Something new is very unlikely.”
Seems very unlikely is about it. As usual.
Robbie
4 months ago |Agreed. That’s how Olympus has always worked.
Ross
4 months ago |I’ve updated mine, but I wish the final computer screen wasn’t so small in print & that it reflected what was on the camera, because it shows the start screen again with the [NEXT] button appearing to be highlighted (that’s how I saw it anyhow) & I pressed it (without reading the fine print first) with the resulting “Unable to detect camera”, but meanwhile the camera was updating with its symbols on it (trying to tell me to not touch anything) & thankfully it still finalised to the OK screen.
When I first switched it on, it had an out of focus indicator on it & it didn’t seem to clear, so I removed the grip & the battery from the body & put that battery back to try it again. All was well, so I put the grip back on (with battery in it) & after doing some successful trialling it seemed to happen again. Then I realised my hand was pressing the portrait button.
:rolleyes: I switch to disabled setting & all was well. I guess I should just do things with more caution.
JimD
4 months ago |All these jobs are like cooking with wine. Just make sure none goes in the food!!
Ross
4 months ago |Sounds like you begrudge cooking with it. I did keep the good bottle for drinking the last time I cooked with wine & used (the better) cask wine instead for the beef. It did turn out rather nice.
And the (bottled drinking) wine was very nice too. 
Anonymous
4 months ago |If ever I have any red left in a bottle, it goes in my next batch or Bolognaise sauce.
JimD
4 months ago |I always have several bottles of red and white that I use in cooking. Its a real big problem that I have to finish off the bottle as some one told me it wont keep once opened. and I refuse to listen to anyone else.
Ross
4 months ago |Any excuse is better than none!
Yun
4 months ago |Does this mean the camera is not in perfect condition when it was launched . Looking in the firmware specs is more on correction than improvement .
Robbie
4 months ago |That’s what firmware is all about.
There’s no such thing as perfect condition.
Uberzone
4 months ago |There is no reason for Olympus to add new features to this camera. They will save those features for the next iteration of the OM-D so they can sell you another one.
Burnhard
4 months ago |either this, or they are simply unable to improve. AND after all they are Asians.. if they would listen to their clients they would have to commit Harakiri afterwards.
Robbie
4 months ago |Harakiri is for the Japanese, please do not simply use the word ASIAN for convenience sake.
Burnhard
4 months ago |sorry, but the mentality not to listen seems to be widespread in Asia, it is considered as a weakness. That’s what I’m talking about…
anon
4 months ago |Considered a weakness by whom and already proven?
MAFAv8r
4 months ago |The American car industry failed to listen to its consumer base, therefore all Americans are like that. The Europeans failed to listen to the economists, therefore all Europeans are like that. The Russian government failed to listen to its people, therefore all Russians are like that. The Australians won by using underarm bowling, therefore all Australians have underarm problems. The Asians do not listen to you, does not mean that Asians do not listen.
JimD
4 months ago |Just put the deodorant on the ball. But it would take a Kiwi to remember that T.Chapel shot.
For the rest of the world Greg Chapel was Captain of the Australian cricket team. Trevor his brother was instructed to bowl an under arm ball to prevent the Kiwi Batsman from winning the game by scoring off the last ball of the game.
The rules of cricket at the time did not prohibit such a ball. But Cricket is a game of understanding that transcends the rules. Under hand bowling was just not done.
There is a famous expression “It’s just not cricket” this proceeds the incident but indicates that cricket should be played with the right spirit. In fact everything should be.
the even more true homer v2.0.2
4 months ago |No one cares about your stupid stories from some unknown country.
jojonas
4 months ago |wrong. don’t act as you’ve got everyone behind you, please.
JimD
4 months ago |When you follow cricket all other sports shrink into insignificance. No other game can swing from glorious boredom to majestic actions in the blink of a eye. And no other game has such a pursuit of principle and doing the right thing. None. Yes, I look at you when I say none.
Anonymous
4 months ago |No other game has more match fixing either.
whiskybravo (bean5y)
4 months ago |Lol! must be a kiwi!
Ross
4 months ago |Yeah, but he’s probably in Australia.
JimD
4 months ago |No, Australian, all papers, tan and slab of Extra Dry in order.
I was just saying that only a kiwi would bring it up. The rest was explanation for those who do not know of the day the Kwis nearly declared war.
chang
4 months ago |New Zealand invade Australia? Ha! http://www.youtube.com/watch?v=8AIppqNePdM
J Shin
4 months ago |Oh, yes, Apple, Facebook, Microsoft, and ExxonMobil are wildly successful companies because they listen to their customers. If only my people would send Samsung executives to a reeducation camp, and drill into their selfish, profit-blinded brains that being harmonious with my wishes would ensure that their upcoming full-frame camera will be one for history, especially if they faithfully copy everything Sony is doing. And if Koreans would only switch to Japanese-style swords, which are lighter and shorter than traditional Korean swords, so that they can actually stab themselves with it, in cases of failure, instead of fleeing to America and becoming “job creators” with grocery stores and laundromats, or dabbling in rap music. May the thousand blossoms of Gangnam be enchanted with joy as the customer-first ideology of the Park Administration (that’s the military dictatorship that tried very hard to get companies to listen to their customers) is finally heralded as Gospel from lotus-encrusted heaven.
Dave
4 months ago |You’re a racist idiot. A moronic, racist idiot. I could go on…
Steve
4 months ago |Wow. That’s the most racist thing I’ve read in a while.
Richard
4 months ago |Modularity is an alien concept for Japanese designers for the most part. Planned obsolescence and all the waste it entails will never change. I’d love a camera that had swappable sensors (no, not that Ricoh abomination) for monochrome, colour, etc. How about a low pixel count low-light pack and an ultra high pixel count pack?
Anonymous
4 months ago |I had my OMD sent in for repair at the end of January at Oly America. The online status last week stated that firmware was upgraded. I alreasy had 1.5 before sending it in so I assumed it was a reinsttall. Still waiting for it to be shipped back. I wonder if 1.6 was loaded.
Agent00soul
4 months ago |Still not the small focus points from the latest Pens? What the f…
Luda
4 months ago |So much about the “surprise” with the new firmware. Not unexpected, that is how the things work on internet.
A bit surprised and that old news were used to stir the interest for this site. This means that no real info was leaked in a bit.
admin
4 months ago |Luda. We leaked exactly what has been announced today. Read please: http://www.43rumors.com/ft2-new-omd-firmware-update-soon/
You may be confused?
Luda
4 months ago |Hi admin!
I was thinking about older FT4 and FT2 news were “surprise” was mentioned.
Not the one you linked to.
JimD
4 months ago |The info given here was as correct as anything could have been without the official notification. Any additional wants, desires, additions and changes are the product of the collective imaginations and desires of the followers of the blog.
Admin does a great job of digging info. We make a great job of making it whatever we want it to be.
Then it really happens, but it’s never what everybody wants and we, undeterred but grumbling, start all over again. Such is life.
fl00d
4 months ago |Well that sucks.
Clearly Olympus spend near 0 resources refining their products – just fixing bugs. Which don’t get me wrong, is appreciated, but not even remotely cool. Strictly speaking we are owed bug fixes anyway, so to this firmware I say ‘woopty-doo’.
Anonymous
4 months ago |Yay they added pal Video modes.
Not.
cuius
4 months ago |When was the last time any of your consumer products were updated with new features, rather than bug fixes, after purchase?
Anonymous
4 months ago |Have you heard of the “iPhone”?
Mr. Reeee
4 months ago |… 0r the iPad… or Mac OS X?
Reggie
4 months ago |You’re now comparing FIRMWARE updates to OPERATING SYSTEM updates. They are not the same thing. Firmware updates are like patches to an OS, not a separate release. And patches are for fixing bugs.
chang
4 months ago |This is an OPERATING SYSTEM update to uITRON and a FIRMWARE update, so your point is moot.
Mr. Reeee
4 months ago |Nope. Maybe I should have specified the model Mac, like MacBook Pro. I just installed one on my old MBP the other day. iPads have gotten firmware updates, too.
JimD
4 months ago |That was to stop users suing them because of faults and design flaws.
Tim
4 months ago |ever heard of Ricoh-the even did firmware updates AFTER the next generation hit the market…
true homer
4 months ago |Uuuum…the sony nex 5, alpha 55, panasonic GH2, canon, nikon… I could go on for days
Anonymous
4 months ago |So now they own up on the cracked LCD bezel problem. What about the fake leather grip that comes off on the silver body, the top dials and mode dial that come loose, the eyepiece cup that falls off. Who knows what else is wrong with this so called “pro” camera. Olympus really underdone the build quality on this one. The successor or higher “pro” hybrid 4/3 & m4/3 rumored camera must improve build quality and QC drastically to warrant the higher price, which may be close to $1500 body only. Stop making excuses for these multi-million/billion dollar corporations and demand improved build quality commensurate for the price paid.
Sören
4 months ago |Does your camera has all these problems or
have you just read of cases at dpreview?
My heavy used silver E-M5 has none of these problems, the only thing being
loss of some painting…
G.
4 months ago |Yes…tha OMD is a tank…is very well build. I used in very harsh condition and never had a problems.
Before I had a sony nex5n and after a week the display and the case were full of scratches…Also my old epl1 is better build then sony 5n
momo
4 months ago |wrt the OM-D, you’re right it is a damn tough camera, and the sealed kit lens works well with it. Im a soldier and I take mine out with me on patrols. You’d be amazed how much crap it will put up with. Dust, rain, mud, knocks…I just clean it up when i get the chance and have not had any issues.
a!
4 months ago |I had one of the wheels falling off without touching. Luckily in my last days of my asia-trip, not before. Not sure if the warm-wet clima and our sweaty backpack-tour played a role. Anyways, was fixed by Olympus Europe pretty quick, but still… (and still: great camera!)
true homer
4 months ago |just checked mine, its cracked. After dealing with under exposure, a grip shutter button that ceases to work when its detached and reattached, no small af points, a battery that says its empty after 50 shots and now this; well, goodbye olympus, the OM D will be my last you see of my money.
After a quick google search it seems not one of my problems is just mine, apparently theres a lot of us.
Anon.
4 months ago |Really? All those faults? AF points aside, which you should have known before buying it, you gave been one unlucky customer. If I didn’t believe everything I read on internet forums, I might think you’re a paid troll from a rival manufacturer. However, as you’re not, I’m sure Olympus will honour the guarantee; they have a pretty good history in this respect. Make sure your next purchase is from a company that has never, ever, released a product with faults; user abuse and exaggeration aside, of course.
true homer
4 months ago |One fault is something, but all of that? No one needs to pay me, what happened happened, is someone paying you to defend olympus? This is a 1000$ camera, and it seems like their still fixing it.
My two year old plastic GH2 has even taken a couple of falls and still works perfectly no problems. And I didnt even mention the fact that sometimes it crashes and stays on after flipping the off switch, something that was gonna be fixed in the firmware that, what? yes, they had to remove because it locked cameras. And calling oly US was even worse, the turn around time was approximately 4-6 weeks!!! When the mirror fell off my ancient 5D classic they had the camera back in my hands in 4 days. Im not making the stuff up, google it, I found an overwhelming amount of people with the cracked bezel, the “stay on mode”, the bipolar battery, and a few with the grip shutter issue and frustrating under exposure.
MAFAv8r
4 months ago |No problem with mine. Well built, look what happens to a phone or any other high tech device, if you handle it roughly.
Pjotr
4 months ago |Stop spreading that nonsense about E-M5 being a pro camera. It is not called a pro camera by anybody. Olympus itself has stated several times clearly that it is not their pro model… yet. The pro specs model will come later maybe late this year maybe net yer. But E-M5 is as far from being a pro as is Fuji´s X-Pro1. Both are advanced prosumer models. By the way – I have had E-M5 for 8 months now and eveything has worked fine ans still works fine almost I use it almost daily.
momo
4 months ago |Who cares what they market the cam as, if its suits you as a pro then use it. The label isn’t important
JimD
4 months ago |I think you have a vivid imagination. With seemingly, the entire supply of Em5s. having problems. By the way. If you are so good it picking up these bits of information, how come you missed the one where Olympus clearly stated on several occasions they do not consider the em5 to be a pro camera.
Seems scuttlebutt sticks to you but truth slides off.
Semiocity
4 months ago |As good as it may be, it’s not a pro body and has never been advertised as such.
Agent00soul
4 months ago |My E-M5 has a serial number that starts with BF450 and it has the crack. So the affected cameras are not just in the serial number range that Olympus mentions.
ikasy
4 months ago |My om-d also has a crack and serialnumber starts with bf 450
Ross
4 months ago |That would most likly because your in a different country. Mine starts with 650 (silver) because I’m in Australia (& it’s cracked).
JimD
4 months ago |Don’t forget Ross, that Australian law says a product has to be fit for purpose. If it falls to pieces it is evidently not fit for purpose. If it has a design flaw it is also not fit for purpose.
Send it to North Ryde and get it fixed. If they don’t then a letter to the authorities should see action.
Ross
4 months ago |Shane has already offered (for service) to check & repair it, but that was last year while I was having too much fun to part with it for any length of time (especially as that was when I was getting the macro lens). At least it is only an hours drive to get there for me. I’d hate to have to send it overseas like many others have to do. Before it does get done (eventially), I’d want to be sure the replacement bezels were in stock first.
JimD
4 months ago |A million years ago I was managing the services of a large desktop computer company. We sold NEC printers for a while (among lots of brands). They were good printers for their time but had a habit of getting the platen knob (Paper feed) broken by users. Yes there were lots of users, well purchasers. I had a whole room with shelves full of them as NEC would not supply the knobs, as they “could not break!” We stopped selling them (as did our competition and NEC wanted to know why)? Seems Japanese companies still have a problem accepting things can be short of perfect.
Ross
4 months ago |That must have been when Araldite (epoxy glue) fixed everything.
I can’t remember if I serviced them myself, but I do remember installing a pinwheel printer on one occasion & one of the staff there asked if it squirted the ink onto the paper. How things have changed since then!
JimD
4 months ago |Actually araldite is part of the big trick
If you have a plastic knob with a “flat” inside that enables it to be used to turn something and it splits. We all know that it can be glued a million times and it will never work, it just keeps splitting again.
But if one puts a thin coat of araldite on the outside of the plastic all around the shaft where its split and then wind a thin wire around and round the plastic as tight as possible, in a single or even a double layer and then add more araldite. The refurbished knob can be taken off as and when required, work as intended and will last for ever.
Ross
4 months ago |I have done something similar to that before. When a part isn’t easily available, resourcefulness is needed.
LEPIDI PHOTO
4 months ago |These numbers are for Japan only.
matteo
4 months ago |there is an error the serial number code is from BEK… and not BEH… my camera start with BEK50.. and has the crack
LF
4 months ago |> a crack that makes the camera no more splash and dust proof
Admin, that’s totally opposite of what they are saying. You should correct your text.
sneye
4 months ago |+1
Zebra Man
4 months ago |i have same problem on my PL3 LCD screen frame. I don’t send service yet. I contact with service, in this week i will send Olympus service & we will see… My PL3 have another problem, when battery removed after second plug again camera reset date settings !..
-
This is my pl3 cracked area photo
http://farm9.staticflickr.com/8507/8488840674_9e597b1636_b.jpg
narong
4 months ago |Wow…that looks worse than the em5 crack…this one is in 2 different places. Clearly the issue here is all of them are being tighten too tight.
JimD
4 months ago |incorrect torque setting on the screw driver. Not checked before each batch, maybe the same setting as its last use. Hand use of a screwdriver causes less problems than a torque driver when its wrongly set.
Nick
4 months ago |My omd serial number is in the bf45xxx range and i also have a crack at the middle screw!
Kevin K.
4 months ago |I also have found a crack at the middle screw with a serial number in the BF45XXXXX range!
GreyOwl
4 months ago |Centre screw crack on my E-M5, serial number BEK501***.
GreyOwl
4 months ago |Oppps! Eyeball mark 1 error. Close examination with 10x mag. shows no crack, thankfully.
Fail?
4 months ago |The continued patronage of exceptional products from our patronage, Thank you.
This time, as part of the digital SLR camera E-M5, fine cracks (cracks, cracking), we have found that can occur.
Although there is no defect in the safety or functional aspects, including in connection with this matter, the dust-proof and drip-proof, in order to be used with confidence, to customers with the product, I would like to respond as follows: , I apologize and I would like to guide you.
I apologize to you, that the inconvenience and worry a great deal.
So that there is no such thing in the future, because the party intends that we committed to quality control efforts further, I would like to ask for your understanding and cooperation as much.
The following part of the serial number of the target.
Black : Part of the BEH501001 ~ BEH517447
Silver : Part of the BF2501001 ~ BF2510258
Though there is trouble, the following serial number from the search page, please check whether the target product.
It should be noted that in the following serial number search page, we only included the products that are sold in Japan.
Periphery of the screw that secures the (plastic cover around the monitor) Monitor cover on the back of the camera (see below), fine cracks (cracks, cracking) may occur.
In addition, the crack, which occurs on the periphery of the screws on the monitor cover, does not affect the function and performance, including safety and dust-proof and drip-proof in a small state.
From Tuesday to begin the acceptance inspection and repair free of charge on February 26, 2013.
Customers with products in the target, if the crack has occurred, but the inconvenience, whether you order the following pickup repair service, please send a cash on delivery fee to the repair center.
In addition, machine repair issue regarding this subject, we carried out inspections and repairs to extend the warranty period.
digifan
4 months ago |Yeah crappy google translation.
In Dutch (my language) it’s much more clear.
There’s no danger with regards to dust and splashproof functionality.
They will repair for free (warranty) but you must take care of the fee for shipping.
They are ready for inspection and repairs from tuesday 26th of feb.
Bilbow
4 months ago |BEJ…cracked also from the middle screw.
Bob B.
4 months ago |Hey…I think my OMD is GREAT just the way it is!
Ming Dang
4 months ago |Firmware upgrade fail! After about 45 minutes, the Olympus digital camera updater utility says connection with camera has been lost and update has failed. Olympus updating method is stupid. Why not just allow download the file and save to SD card to update. Stupid!
Beautemps
4 months ago |That would make it easier to hack it. And as you learned, new features are foreseen for new models!! There is not only an improvement in hardware, but also in software/firmware. You will have to pay both as a customer in a new model.
But you are right – online update method is crazy unstabel
blohum
4 months ago |Has anyone found an official translation into English? Are they saying affected cameras ARE still dust/splash-proof?
digifan
4 months ago |Yes!
blohum
4 months ago |Thanks Digifan… there is some rather ambiguous language being generated by Google translate!
Ross
4 months ago |I’ve also seen photos with the bezel unscrewed on Mu-43.com forum (after persuading him to do it, jokingly) & it is only a lip beneath the sealed (sort of) area of the display). http://www.mu-43.com/f42/omd-em5-crack-bottom-bezel-screen-normal-36685/index18.html (page 18 of the forum)
blohum
4 months ago |Thanks for the link Ross!
Erfahrungen mit der Olympus OM-D E-M5 - Seite 431 - Systemkamera Forum
4 months ago |[...] [...]
Ming Dang
4 months ago |Any sucess of updating to firmware 1.6 anybodies? I have attempted 6 tries and all is fail! I think the EM5 have some kind of timeout when connected to USB storage mode and will interrupted the updating process. Maybe others with fast internet connektion will have sucess. I am in third world country and only having 1Mbps.
Anybodies with success/failure/solution please share…
Albert
4 months ago |Ming Dang, I’ve managed to update the firmware without any problem. It’s maybe your internet connection.
Ming Dang
4 months ago |I am thinking also it is my internet connection or Olympus server being very busy. I think also there is a timeout period before EM-5 disconnect the USB connection and leading to unsuccessful update.
MarcoSartoriPhoto
4 months ago |Updated, it took 7 minutes, maybe some hour ago servers were too busy.
Hubertus Bigend
4 months ago |Contrary to public opinion in this forum, Olympus did add new features by firmware updates a couple of times before, two of which come to my mind at once.
The E-300 got mirror lockup, vignetting correction and shutter release priority modes for AF through firmware updates.
The E-510 got manual lens support for IS through a firmware update.
If they really don’t want to add focus peaking in the E-M5, they should have at least included the small AF point settings the E-PL5 has…
Anon.
4 months ago |+1 on E-PL5 features for a higher-spec camera. I know we bought it as-is, but there is an expectation in consumer electronics today that certain improvements will be made, as well as bug fixes. Not everything should be left to the next model; especially as a lower-priced model was released within 6 months referring to the OM-D E-M5 as it’s ‘flagship model’.
Agent00soul
4 months ago |And the E-3 got IS for legacy lenses in a firmware update.
Don Pope
4 months ago |No mention of a fix for the Panasonic 20mm banding problem.
acahaya
4 months ago |Dear Admin,
could you please double check your statement that the crack does affect the sealing, i.e. that a cam with a crack in the bezel is not splashproof anymore?
I heard the opposite from Oly Europe, Google translate of the japanese article says “it does NOT affect” and from what i’ve seen on m43 where a usér removed the bezel, it is purely cosmetic.
I’m sure you don’t want to spread false rumors
acahaya
narong
4 months ago |Are there any official message for US customers with crack. With all the people reporting cracks…doesn’t seem right to only offer fix in Japan. Even if they offer, maybe a lot of people wouldn’t even send it in. Just knowing they own up to the problem would be reassuring enough. My serial is BF350xxxx.
Salty
4 months ago |I think the cracks people have in Japan are quite small compared to some of the huge cracks americans have.
Ageha
4 months ago |narong
4 months ago |Which is the more reason to fix cracks in US. Japanese crack are so small, there’s no need to fix it
Javier
4 months ago |Applied the upgrade without problems. First thing I noticed is that when using only the EVF, before the upgrade, photo previews were shown in the main screen, now, they are shown on the EVF. Nice change!
Don Pope
4 months ago |Photo previews have always been shown on the EVF.
acahaya
4 months ago |Here is the text from Oly Europe regarding the european serial numbers. The serial numbers listed on top of the page are for Japan only.:
“02/19/2013
Important Information for OM-D
Olympus has discovered that a very small number of E-M5 cameras might possess a slight crack in the monitor cover. For all customers with a camera in the potentially affected serial number batches listed below, Olympus would like to offer a free check or repair, if required.
The affected range of serial numbers is: BEK501001 – BEK508887 (black) BF4501001 – BF4503865 (silver)
Should your camera be listed in one of the above serial number batches, please call the free-of-charge hotline 00800 67 10 83 00 to receive support for a free check and repair of your product.”
admin
4 months ago |Thanks!
musify
4 months ago |Bought mine in Norway, with a higher serial no: BF45059xx, and mine also has the crack..
inkasy
4 months ago |Mine was also boutght in Norway and has a higher serialnumber, still has a crakc
Suntorytime
4 months ago |As much as I did not mind “the crack” on my OM-D (it was still at hairline stage), I chose to send my OM-D back to Cameta for exchange. Cameta’s stance is that “Olympus warranties do not cover “cracks” to the unit in any way”.
acahaya
4 months ago |Cameta is wrong.
Ageha
4 months ago |Damn, no crack on mine…
Robert
4 months ago |Admin, you might want to update the text of the crack related message. The official statement reads like this:
QUOTE
02/19/2013
Important Information for OM-D
Olympus has discovered that a very small number of E-M5 cameras might possess a slight crack in the monitor cover. For all customers with a camera in the potentially affected serial number batches listed below, Olympus would like to offer a free check or repair, if required.
The affected range of serial numbers is: BEK501001 – BEK508887 (black) BF4501001 – BF4503865 (silver)
Should your camera be listed in one of the above serial number batches, please call the free-of-charge hotline 00800 67 10 83 00 to receive support for a free check and repair of your product.
UNQUOTE
Here’s the link: http://www.olympus-europa.com/site/en/c/cameras_support/repair_service/service_announcements/index.jsp
Cheers, Robert
einsnull
4 months ago |I have that small crack in the middle of my display. And my serial-number fits too
.
Thanks for the link! @Robert
Dan
4 months ago |Just checked and my EM-5 has the crack as shown but my sn number is BEJ507xxx its a USA model.
JimD
4 months ago |I read the specs and read the complete on line manual before I bought. I knew what I was buying before I bought it. There were compromises, I wanted flip screen like my e30, I got tilt screen, but my e330 was tilt so I could live with that.
I must be blind or missed something. Nowhere in the specs, manual or shops I visited for pricing and feel, did I see anything about updating soon to give FP (not that I think it IS an update). Or changes coming to video specs, or size of focus area or changes to this or promises to do that.
Jim Felt
4 months ago |I’LL BET THEY’RE ALL GONNA CRACK AT THE LOWER CENTER SCREW ATTACHMENT POINT!!!
Every one I’ve seen in America has. So what’s Olympus USA’S response????? Or do they not care?
Just curious.
shep
4 months ago |Is the crack worth bothering to fix?
I have this tiny “crack” in my OM-D but it’s hard to see why it would cause a significant problem if I never bothered to fix it. What do you think?
I was more upset when the plastic end of the camera strap on my EP-2 soon wore off a lot of “silver” color on the camera body. That clearly was not at all durable.
TheEye
4 months ago |What color is under the silver?
shep
4 months ago |Actually the color is metallic-grey, not silver. Where it rubbed off it shows a shiny aluminum/silver metallic substrate.
mng
4 months ago |where is the peaking?
JimD
4 months ago |You lift the curtain a little way from the window and you take a little peek, but be careful THEY might see you. And once THEY see you THEY will be watching to make sure you don’t peak again.
Ross
4 months ago |The words of experience? ;0
Brian
4 months ago |mine does have the crack as well and yet haven’t had any problems outside in the rain or by any similar influences.
In fact till today I never have realized the crack.
JimD
4 months ago |For those of you who are so disappointed that the crack in your bezel remains waterproof and yes it seems there are lots and lots of you. I have a solution. For only $150 I will fix it so it is no longer waterproof or even water resistant. Please supply a suitable prepaid package for the return of the camera along with cash of $150. Also enclose a waterproof plastic bag to ensure the water left in the camera does not damage anyone else’s mail.
I offer this service as a community service and the $150 is only to cover costs such as a hose, water injector, bmw, screwdriver, Royal Salute Whisky, towels, rubber gloves etc.
rrr_hhh
4 months ago |My black E-M5 has the serial number BEK512058 and it has the crack on the LCD bezel even if it is outside of the range indicated ! (I bought it in Switzerland) not sure wat I will do : I bought it from an online dealer and it is a pain to send back. So if it won’t worsen with time and create problems I’d rather not send it.
Frank
4 months ago |My cam has the crack, and I bought it also online … but isn’t it so that every shop who you are a customer from and sells Olympus, is going to give you the warranty? And send it for repair for you? I’m going to ask my local shop.
AdventureRob
4 months ago |Am I the only one who still uses the original firmware? I should probably upgrade
I bought my (black) OMD in Japan close to release date and have a really low serial number BEH504xxx which is in the affected range. I do have the hairline crack. Not sure if I want to send it in to repair as I can’t bear to be without it for too long and I am using it for a job at the moment too.
invaders
4 months ago |Thanks for ignoring your customers Olympus. #PAL #25FPS
JimD
4 months ago |Did they promise you this when you bought it? Did you look at it before you bought it. Did you know it was not pal 25, I bet you did.
So why all the angst now?
invaders
4 months ago |I don’t own the E-M5, I was holding off until it got PAL video. But now the latest firmware still doesn’t have it, I’m thinking of buying a Blackmagic Cinema Camera instead. I would prefer to buy the E-M5 because of the 5-axis stabilized sensor, but lack of PAL is a showstopper. So just wondering why Oly ignores current and future customer wishes.
JimD
4 months ago |Oly has a record of only making compatibility upgrades and fixes for bugs. If you looked at their upgrade page you will see most at version 1.1 or 1.2 a few at version 1.3 and very few above that. I think they did add some functionality to one camera several years ago, (some 4/3 lenses to improve cdaf compatibility spring to mind) but to expect any functionality upgrade is going against precedent. With Oly what you buy is what you get.
Same with car makers, no engine management upgrades let alone a bigger or more efficient engine, or any thing else. What you buy is what you get, until you get rid of it. All the owners in the world might want a bigger or more efficient engine. The company will give it to them, in the next model, maybe.
Manufactured products are not an endless cup of coffee.
Igor
4 months ago |Mine has the serial #BEJ506XXX and has the crack (I didn’t notice until today).